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Please know that we will protect your privacy as we protect our own.
When you order from us, you are entrusting us with personal information that we will never share, rent or sell. Here is a summary of what we do with the information you provide to us:
Customer's name and address - Obviously, we collect this information so that we know where to send your order. In addition to this, we may mail you a receipt, or a small token or our appreciation for placing an order.
Email address - We ask for your email address when you place an order so that we can contact you if we have a question, or if an item is no longer available. During the checkout process, you will have the option of signing up for our newsletter. If you do not wish to receive the newsletter via email, please uncheck the box during checkout. If you do not sign up for our newsletter, we will only contact you via email to discuss your order. No marketing emails will be sent to you without your consent. We will not sell or rent your email address to third parties.
Phone number - This is used only for contact purposes regarding your order. We do not make sales calls or engage in telemarketing. We will not sell or rent your phone number to third parties.
Credit card number - If you choose to enter a credit card number to pay for your purchase, then Shopify (the company that hosts our website) stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. If you choose to pay with PayPal, your credit card number is never transmitted to us. It remains secure within the PayPal system.
Cookie Notice - When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
About Shopify - Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
If you have any questions or concerns regarding the use of your private information, please contact us. We can be reached at email@retrobarn.com. Your privacy is of utmost importance to us.