Today's Special- 15% Off w/ spring2025

General Info

  • Most orders will ship out within 2 to 4 working days. Items which take longer to ship will be specifically noted in the product description. You can check the status of your order anytime by clicking "Check Order Status" under the Info heading on our home page. You can also email us at email@retrobarn.com if you need an update.
  • You will receive an email notification once your order has shipped, along with your tracking number. Tracking numbers may take up to 24 hours to be updated by the shipping carrier. Please note that your order may arrive in multiple shipments. 
  • We offer low cost shipping on all orders. For full details on our shipping rates and policies, please see our Shipping Info page.

Payment Options

  • We accept credit card payment via Visa, Mastercard, Discover, and American Express. We also accept PayPal, Shop Pay, Apple Pay, and Google Pay. Your payment method of choice will be charged when your order is placed.
Taxes
  • We are located in Tennessee USA and must charge 9.75% sales tax on all orders shipped to Tennessee.
  • Additionally, starting on January 1, 2025, orders placed using the Shop App will be charged sales tax in any states that administer statewide sales tax.
Shipping
  • Your order will ship via UPS Ground, FedEx Ground or USPS. We will choose the carrier that can provide the quickest and most cost effective transport for your order. If you prefer one carrier over another please add a note to your order and we will make every effort to use the carrier you prefer. "Add a note to your order" can be found on the shopping cart page.

Oversized Items

  • Oversized items, such as comforter sets and large rugs may not be available for shipping to some locations outside of the US48. Please see product descriptions for any delivery restrictions.

PO Boxes

  • While we are happy to ship your order to a PO box whenever possible, please be aware that larger orders and oversized items may require a street address for delivery.

International Orders

  • Unfortunately, we are not currently shipping orders internationally. Please accept our apologies for any inconvenience.
Returns
  • We offer a 30 day money-back return policy on most items, less original shipping charges.
  • For full details, please see our Return Policy.
  • If you are ready to return a recent purchase, please fill out our Return Request Form online to obtain a return authorization number. Returns shipped without proper authorization may not be refunded. 
  • Returns shipped after 30 days, or in used condition are not eligible for refund. Thank you for your understanding.
Wrong, missing, damaged or defective items
  • If you have received a damaged or defective item, wrong item, etc please contact us immediately so that we can fix this for you. You can email us at email@retrobarn.com, call us at 800-905-9163, or use our Return Request Form at any time to request a replacement item, or a full refund of your purchase price and shipping charges.
Free Swatches 
  • We know it's hard to choose home decor products from the computer screen. That's why we offer free swatches of our products whenever possible. If you would like to receive a free swatch of a particular quilt or fabric, simply email us at email@retrobarn.com. We'll be happy to send it, if we have a swatch available. Please note that we unfortunately do not have swatches for every item or pattern.
Out of Stock Items 
  • We strive to keep our website current, but from time to time items may be on backorder or no longer available from the manufacturer. You will be notified by email as soon as possible if there is any problem with your order. 

Online Retail Sales Only

  • Our website is available for your shopping convenience 24/7, but we do not have a local store or showroom.
  • We often get requests for a print catalog. At this time we do not offer catalogs. Sorry for any inconvenience.
  • At this time we do not offer wholesale pricing on any of our merchandise.

Thank you!

We know there are many options for shopping these days, and we appreciate your business. Please let us know if there is anything we can do to make your shopping experience more pleasant. We are a Christian, family-owned business and we are here to serve you.